Buyer/Importer Complaint Form

Submit a complaint regarding an export transaction. No portal account required.

Complainant Type *

Full Name *

Email *

Phone *

Company Name

Country *

Exporter Company Name

Export Record # (if available)

Product/Item

Complaint Category *

Subject *

Detailed Description *

Date of Incident

Preferred Contact Method

Supporting Documents (optional, up to 5)

Drag files here or click to upload (PDF, JPG, PNG — max 10MB each)

File names are recorded with the complaint so reviewers can request the originals.

I declare that the information provided is true and accurate to the best of my knowledge. I understand that filing a false complaint may result in legal consequences.